Privacy Policy speluma.com
At Speluma we take the transparency and security of your data seriously. This document explains how we handle personal information across our venue and digital service.
The party responsible for personal data collected via speluma.com is BLANKA HAVLÍKOVÁ, Hoštická 516/29, 642 00 Brno, Česko.
Questions about data protection can be sent straight to us at info@speluma.com or by phone on +61 3 7873 5866.
Scope and purpose of processing
We only process data that's necessary to deliver the highest quality of service at Speluma.Identification data
First and last name, email address and contact phone number.
Operational data
Reservation preferences, details entered in forms, and communication history.
Storage and security
Information security is a cornerstone of how we run Speluma. Personal data is kept only as long as needed for the purpose it was collected for, or as long as the law requires.
Your rights
Under applicable privacy law, including the Australian Privacy Principles, you have a number of rights that keep you in full control of your own data:
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Access and correction
The right to access your data and have it corrected if it's inaccurate or out of date.
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Erasure and restriction
The ability to request deletion of your data, or restriction of its processing, in certain cases.
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Portability
The right to receive your data in a structured, commonly used format.
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Right to complain
The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We never sell or share personal data with third parties for marketing purposes. Data may only be shared with technical service providers (such as hosting partners) under data processing agreements.
Using speluma.com involves requests being recorded in server logs, including IP address, timestamp and browser information. These logs serve purely administrative and technical purposes and are not used to identify individual visitors.
No automated decision-making
Speluma makes no automated decisions and does no profiling. Every reservation and enquiry is handled individually by our staff.
Changes to this document
We reserve the right to adapt this policy to legal developments or technological change. The current version is always available on this page.
Last updated: 31 August 2026
Questions?
Have more questions about how Speluma handles personal data, or want to exercise one of your rights? Our team is at your service.
Contact us for more information.
Contact us for more information.
Contact us for more information.
Questions about this document?
Contact us for more information.